UTILITIES AND BASIC SERVICES
IN SANTA CRUZ BOLIVIA
You will have to set up utilities (water, electricity, gas, phone, internet, cable or satellite TV) in your home and/or office if you are relocating to
Santa Cruz.
This can be a bit frustrating for foreigners as it is time consuming, usually must be done in person, and there are quite a few prior requirements that must be fulfilled, especially in terms of documentation you will be asked for. In addition, things just don’t operate the same way here as in other countries, but if you are well informed prior to your move, everything will go a lot more smoothly, which is why I've included this section to help make your transition just a little less stressful.
BACKGROUND INFO a) You may need a written rental contract to set up some of these utilities, so make sure you get one when you decide on a place to rent or buy. You may, in some cases, also be asked to show documents proving your legal residency. b) Some do not send a bill each month in the mail. You are usually personally responsible for calling the office of each one of these utilities each month before your payment due date to request the total you owe. You then will have to pay your bill either at the utility company office itself, or at your bank or credit union. c) There are frequently power and water shortages and the utility companies ration water and electricity throughout the city whenever necessary. To this end, they will previously announce (usually in the local media or on their websites) in which neighborhoods and during which hours these cut-offs will occur so you can plan ahead (to not use electricity or water during these times, or to have extra water and candles on hand during these hours). d) There are parts of the city (usually the outskirts that have not been fully developed and urbanized yet) where running water and electricity (and other utilities) are not yet available. Be aware of this BEFORE you rent or purchase a home or a piece of land you plan to eventually build on. This can be true even in places where homes have already been built so before you rent or buy, ASK about each and every one of the basic services, if they exist and are available, and how much is the estimated monthly cost for each one of the services you will be using. e) In Santa Cruz, all electric appliances must be 220V (in the U.S. everything is 110V). This is not true of every city in Bolivia (La Paz, for example, uses 110V). Therefore, 110V appliances will either not be worth bringing with you, or you will have to purchase and rely on a lot of adapters (which convert your appliances current from 110V to 220V) when you get here. I don’t suggest using too many adapters in your home or business here. The power grid tends to get overloaded. In addition, your home’s electric installation grid may not withstand it – and the laws regarding inspections of electrical installations during construction may be lax. Follow the links below to learn how to set up water, electricity, phone, cellular phone, internet, Cable TV, and natural gas (for cooking) in your Santa Cruz home. Click here to set up
WATER
service (running water, sewage and trash pick up are included). This section also lists companies that deliver bottled water. Click here to request
ELECTRICITY
for your office or home. Click here to set up a natural
GAS
(for cooking) account (or to have gas cannisters delivered to your home). Click here for all types of
PHONE
service (local land lines, long distance, cellular phones). Click here for
INTERNET
service (internet providers that offer dial-up, DSL and wireless service). Click here for cable or satellite
TELEVISION
providers.
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